October 13th, 2011 
Admin Question by Sandro F: How to run an Auto Repair Service?
I’m a young entrepreneur based in southern africa, I have been granted a small capital to start an SME – Auto Repair Service. I’m looking for information on how to organize, structure and manage a Auto Repair Service.
Best answer:
Answer by Arkaine D
You need Mechanics, a Shop, a place to get parts, customers.
Not much else other than the local laws. Business license, labor laws and such.
I used to work in auto repair…
Insurance is a big deal too… but I don’t know how South Africa works.
Basically you need to get a relationship with a distributor for parts. Cheap as possible to create profits.
Someone brings you their car, you need to be able to fix it. 
Know better? Leave your own answer in the comments!
Posted in 
Tags: 
Be sure your shop is well equipped to handle the work that you plan to perform. Have a computer to keep up with customer service, so they can be notified when their car needs to be serviced again. First and foremost, always threat your customers with dignity and respect, as if your life depended on them. It does. Do not try to put snow jobs on people. Most will see right through it and won’t be back.
Use repair orders on each vehicle, completely filled out. They could come in handy later if there are disputes over the service. Make sure they are signed by the customer.
Keep a clean shop. First impressions are lasting impressions. It shows that you take pride in your work and are a professional.
Hope this helps.
Service Manager 8 yrs. …dealership shop mgr. 3 yrs….Master tech 40 yrs.